Fringe: If fringe becomes tangled or needs straightening - use a wide toothed comb to gently comb the fibers. Do not comb woolen basket #009, simply straighten with fingers.
Cleaning: Dust or wipe with a dry cloth to eliminate dirt and dust or use a lint roller. Spot clean when necessary - but take care not to disrupt the weave of the fibers.
Planters and Vessels: It is recommended that a plastic or glass liner is used when planting or using vessels with water in order to protect the woven portions of the piece.
Pedestals: Intended for decorative purposes only - not intended for sitting.
Returns: Due to the handmade/made-to-order nature of the product, returns are generally not accepted. Should your item arrive broken, please email firstname.lastname@example.org for a refund or exchange.
Product/Material Notes: All pieces are made with care by hand - expect variance and imperfections as an inherent feature of their making. Color and finish may vary slightly from what is pictured.
Shipping/Delivery: Karen Gayle Tinney, LLC is not responsible for lost or stolen packages. If special delivery is required - please email email@example.com with requests or select "signature required" at checkout.
International Orders: Customer is responsible for any import duties, taxes, or fees associated with the shipment. Due to cost of shipping, returns/exchanges are not available for international shipments. Should your item arrive broken, please email firstname.lastname@example.org for a refund.
Wholesale Customers: Please email email@example.com for a wholesale line sheet and information on becoming a stockist.
Karen Gayle Tinney, LLC is not liable for misuse of products
All Images and content property of Karen Gayle Tinney, LLC unless otherwise noted